Source: https://aiexorcist.com/company/userpilot-com
Last-verified: 2026-10-27

Summary: AI visibility report for userpilot.com: AIO 75/100.

userpilot — AI visibility report

userpilot.com is in good shape for AI crawlers (AIO 75/100). The most room to improve is Renderability & JS (7/20). AI crawlers can find the pricing, the main features, a description of what the company does and a description of what the company does in the HTML your server sends.

Scores

Prioritized remediation

What's working

Ghost Test (can AI crawlers answer buyer questions?)

Each question is answered twice: from what a non-JavaScript AI crawler receives, and from the page after JavaScript runs. A question is flagged as a gap when only the second can answer. A gap is a hallucination risk, not an observed hallucination.

What is the pricing?

Answer from what the AI crawler sees:

Pricing for Userpilot includes:

1. **Starter Plan**: 
   - From $299/month (paid annually)
   - Up to 2,000 Monthly Active Users
   - Features include In-App User Engagement, User Segmentation & Tracking, Analyze Usage Trends, and NPS Survey.

2. **Growth Plan**: 
   - Starts from 5,000 Monthly Active Users
   - Includes everything from the Starter plan plus Advanced Product Analytics, Event Autocapture, Resource Center & Advanced In-App Surveys, Email Engagement, and Unlimited Session Replays (Add-On).

3. **Enterprise Plan**: 
   - Custom solutions for large teams
   - Includes everything from the Growth plan plus Premium Integrations, Bulk Data Export & Import, Data Warehouse Sync, Custom Roles & Permissions, SAML SSO & Activity Logs, Security Audit & Compliance, and Custom Contract & SLA.

For more details, you can book a demo or talk to Userpilot for a custom solution.

Answer from what visitors see:

STARTER: From $299/mo paid annually  
GROWTH: Let’s Talk  
ENTERPRISE: Let’s Talk

What are the main features?

Answer from what the AI crawler sees:

The main features of Userpilot's product analytics platform include:

1. **All-in-one platform**: Combines product analytics with user onboarding and in-app surveys.
2. **Event auto-capture**: Automatically captures events without coding.
3. **Pricing by Monthly Active Users (MAUs)**: Provides predictable invoices and is more affordable compared to event-based pricing.
4. **Real-time insights**: Offers clear, actionable takeaways from user actions and product adoption data.
5. **Funnel analysis**: Identifies user drop-offs and optimizes conversions.
6. **Trend analysis**: Tracks growth trends and feature usage.
7. **Path analysis**: Understands user navigation within the product.
8. **Retention analysis**: Monitors user retention and long-term engagement.
9. **Custom analytics dashboards**: Allows users to create and monitor key metrics.
10. **Session replay**: Provides insights into user journeys for deeper understanding.
11. **Unified data across platforms**: Combines mobile and desktop user behavior data.
12. **Security standards**: Ensures data is encrypted and managed by compliant vendors.

Answer from what visitors see:

The main features include:

1. Funnel analysis - See where users drop off and optimize conversions.
2. Trend analysis - Spot trends and predict user behavior.
3. Path analysis - Understand how users navigate your product.
4. Retention (cohort) analysis - Track user retention and long-term engagement.
5. Custom reports - Understand user behavior across the product journey.
6. Real-time insights - Get insights into user actions and product adoption data.
7. Data unification - Consolidate data across platforms for a holistic view.
8. Security standards - Data is encrypted and managed by SOC-compliant vendors.

What integrations are listed?

Answer from what the AI crawler sees:

The integrations listed are:

1. Hubspot
2. Salesforce
3. Segment
4. Google Tag Manager
5. Zendesk
6. Google Analytics
7. Intercom
8. Amplitude
9. Mixpanel
10. Heap
11. Webhooks
12. Real-time HTTP API
13. Bulk import and export APIs

Answer from what visitors see:

Hubspot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, Webhooks, Real-time HTTP API, Bulk import and export APIs

What security or compliance claims are present?

Answer from what the AI crawler sees:

Userpilot claims the following security and compliance measures:

1. **Data Encryption**: All data processed through the platform is fully encrypted.
2. **SOC Compliance**: Data is managed and stored by SOC-compliant vendors like Amazon AWS and Google Cloud.
3. **Access Control**: Only authorized personnel can access data, with authentication required.
4. **Regular Security Assessments**: Routine security assessments and penetration tests are conducted by certified auditors.
5. **Multi-Factor Authentication (MFA)**: Available for an additional layer of security.
6. **Incident Response Protocol**: Established for handling security events.
7. **GDPR Compliance**: Adheres to GDPR standards and provides a Data Processing Agreement (DPA).
8. **SOC 2 Type II Certification**: Ensures security of client data processing based on trust service principles.
9. **HIPAA Compliance**: Adheres to HIPAA standards for handling Protected Health Information (PHI).
10. **Daily Backups**: All application data is backed up daily in multiple locations.

These measures demonstrate Userpilot's commitment to data security and compliance with relevant regulations.

Answer from what visitors see:

The security or compliance claims present are:

1. GDPR compliance
2. SOC 2 Type II certification
3. HIPAA compliance

Userpilot ensures data protection through various measures, including:
- Data encryption
- Access control via end-to-end encryption and two-factor authentication
- Network and application firewalls
- Intrusion-detection mechanisms
- Performance monitoring tools
- Disaster recovery tools
- Security incident handling procedures
- Quality assurance and process monitoring procedures

Additionally, Userpilot provides annual Security & Awareness Training and has confidentiality agreements in employee contracts.

Page-by-page breakdown

Page Score Text in server HTML Issues
https://userpilot.com/ 75 0% content needs JavaScript
https://userpilot.com/pricing 75 0% content needs JavaScript
https://userpilot.com/pricing/ 75 0% content needs JavaScript
https://docs.userpilot.com/ 75 0% content needs JavaScript
https://userpilot.com/solutions/in-app-support/ 75 0% content needs JavaScript
https://userpilot.com/integrations 70 0% content needs JavaScript, noindex
https://userpilot.com/integrations/ 70 0% content needs JavaScript, noindex
https://userpilot.com/ai/ 75 0% content needs JavaScript
https://trust.userpilot.com/ 61 100% missing H1 heading, missing Subheadings, missing Lists / tables, missing Schema (JSON-LD)
https://userpilot.com/blog/ 75 0% content needs JavaScript
https://userpilot.com/blog/what-is-pendo/ 75 0% content needs JavaScript

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